Olin College - Campus Services

Facilities quick links

Emergency Facilities Contacts

Requesting a Workorder

Workorder Prioritization

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Apply for a Parking Permit

Appeal a Parking Ticket

Submit a Workorder

Facilities Services provides custodial, mechanical, grounds and trade support for the Olin College campus. The Olin Facilities Services Office is located in Suite 320 of the Campus Center.The Service Response Center handles all work order emails and telephone calls. If you would like to submit a workorder, please do so HERE.

Facility Services Emergency Notification Process

Olin has connected the key mechanical systems for the campus into a Facility Services notification system. This system will notify the appropriate on-call personnel of issues related to the normal operating ranges of each system. However, if you notice a Facility related repair issue while on campus, you should still report the problem to the following areas during the designated times. Emergency Repairs include but are not limited to the following; power outages, water leaks, lack of heat or air conditioning.

Normal Operating Hours Weekdays 8 a.m. to 5 p.m.
Contact the Facilities Office at 781-292-4444 or
Contact the Public Safety dispatcher at 781-239-5555.
They will contact the on-call Facilities Manager.

Weekends, Holidays or Weekdays 5 p.m. to 8 a.m.
Contact the Public Safety dispatcher at 781-239-5555.
They will contact the on-call Facilities Manager.

Facility Services Non-Emergency Notification Proces

Normal Operating Hours; Weekdays 8 a.m. to 5 p.m.
Contact the Facilities Office at 781-292-4444
Complete a work order form on the Facility Services work order system at IsisWeb
Email: workorder@olin.edu

All work order requests are sent to the Olin Campus Services group so the repair requests can be tracked for prompt completion.

Service Priorities

Olin College handles workorder requests from all across campus. Occasionally emergencies do arise which require priority over other types of requests.

Emergency Service requests require prompt action because of the immediate or potential hazard to the safety of the campus community or property. They may also address situations that may threaten an important campus function. Emergency situations are given priority status and will receive immediate attention. Examples include power outages, gas/water leaks, flooding, severe heating or air conditioning problems, snow and ice removal, etc. All fire alarms are reported to Public Safety. Routine Service requests include common maintenance and repair needs. Examples include maintenance of doors, locks, windows, lighting, cleaning, water spills, office furniture etc.
Special Service requests are typically date-specific, labor-intensive or require technical review. These will be prioritized and subject to availability of capital funds. Examples include security alarms, power installations, painting, carpeting, renovations, furniture and equipment moving/disposal, office moves etc.

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